This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot close tab groups. Close button fails even wtih empty window.

  • 2 iimpendulo
  • 3 inale ngxaki
  • 4 views
  • Impendulo yokugqibela ngu wuli

more options

When I create tab groups, I cannot close them. The red X close tab group button does not work. I can resize, add or remove sites, even remove all sites. But I cannot get the close tab group button to function.

When I create tab groups, I cannot close them. The red X close tab group button does not work. I can resize, add or remove sites, even remove all sites. But I cannot get the close tab group button to function.

Isisombulu esikhethiweyo

Thanks for the advice. I traced the problem to theme Noia 4 v 1.6.7. I don't know how to advise developer or where else to post this information. But in any case, I will remove it.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

more options

Hi,

Please check if this happens in Safe Mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. Options > Advanced. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues.

more options

Isisombululo esiKhethiweyo

Thanks for the advice. I traced the problem to theme Noia 4 v 1.6.7. I don't know how to advise developer or where else to post this information. But in any case, I will remove it.