This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

audio stop on swf file but works on IE

  • 4 iimpendulo
  • 1 inayo le ngxaki
  • 13 views
  • Impendulo yokugqibela ngu JimKilby

more options

I have FF 11.0. When I try to view a .swf file, the audio stops midway in the playback. It does not happen at the same link with IE.

I have FF 11.0. When I try to view a .swf file, the audio stops midway in the playback. It does not happen at the same link with IE.

All Replies (4)

more options

Can you post the link here so we can try it?

more options
more options

How many of the 40 pages does Firefox play for you?

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

It plays about 12 pages with audio then just shows the pages from there on (no audio). It works properly with IE and Safari and SHOULD work with FF. I shouldn't have to post instructions on how to make it work with FF. If I do anything I will have to post, with the link, that it just doesn't work with FF and refer those viewing the file to use IE or Safari. I wouldn't think FF would want me sending users to other browsers.