We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Help please, firefox crashes constantly

  • 1 phendula
  • 1 inayo le ngxaki
  • 10 views
  • Impendulo yokugqibela ngu cor-el

brennacat
brennacat
more options
Locking duplicate thread.
Please continue here: [/questions/927238]

I am having constant crashes . I have done the troubleshooting steps that were recommended. I completely uninstalled and reinstalled Firefox 12. I ran the malware and antispyware programs that are recommended.. Nothing was found and I have also uninstalled and reinstalled any add ons.

<blockquote>Locking duplicate thread.<br> Please continue here: [[/questions/927238]]</blockquote> I am having constant crashes . I have done the troubleshooting steps that were recommended. I completely uninstalled and reinstalled Firefox 12. I ran the malware and antispyware programs that are recommended.. Nothing was found and I have also uninstalled and reinstalled any add ons.

Ilungisiwe ngu cor-el

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

What you posted in your system details list is part of the information about your system that Firefox sends to the server and not the ID of a crash report.

If you have submitted crash reports then please post the IDs of one or more crash reports (bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.

See:

Ilungisiwe ngu cor-el