Perform the suggestions mentioned in the following articles: * [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache Clear Cookies & Cache] * [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]] * Make sure that you are using the '''"Remember History"''' setting as described in this article -> [[Settings for privacy, browsing history and do-not-track]] * Make sure Firefox Plugins are up-to-date by going to the following link: ** http://www.mozilla.com/en-US/plugincheck/ ** '''When Downloading Plugins setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, etc.)''' IF it still doesn't work, then -> Start Firefox in -> [[Safe Mode]] to check if your add-ons/extensions are causing the problems. * Also see this article -> [[Troubleshooting extensions and themes]] Check and tell if its working normally while using Firefox in [[Safe Mode]].