This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

how can i delete all traces of firefox please

  • 3 iimpendulo
  • 3 inale ngxaki
  • 21 views
  • Impendulo yokugqibela ngu philipp

andy67
andy67
more options

how to get rid of every last hidden folder,i have firefox 13 installed and its crashes 20 times aday at least maybe more so i want to get rid of every last thing then reinstall

how to get rid of every last hidden folder,i have firefox 13 installed and its crashes 20 times aday at least maybe more so i want to get rid of every last thing then reinstall

Isisombulu esikhethiweyo

Done that,is that everything ???. Can i now reinstall again,and thanks for your help

Funda le mpendulo kwimeko leyo 👍 0

All Replies (3)

philipp
philipp
  • Moderator
more options

hello, i assume you've already got rid of the programs folder - the two remaining places where firefox is storing information is in %localappdata%\Mozilla\ and %appdata%\Mozilla\ (just press windowskey+r and open those strings)

andy67
andy67 Umnini wombuzo
more options

Isisombululo esiKhethiweyo

Done that,is that everything ???. Can i now reinstall again,and thanks for your help

Ilungisiwe ngu andy67

philipp
philipp
  • Moderator
more options

yes, those were all the locations i know of...