This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

I was having problems with video and audio on certain sites like youtube. I edited some settings in Realplayer and have video now, but no audio.

  • 1 phendula
  • 1 inayo le ngxaki
  • 7 views
  • Impendulo yokugqibela ngu cor-el

cayenc
cayenc
more options

Went into preferences on Realplayer, Download and recording, then unchecked "Enable Web Downloading and Recording...". That got video going, but no audio still. (Interesting that the list of browsers below that check box did NOT include Firefox.

Went into preferences on Realplayer, Download and recording, then unchecked "Enable Web Downloading and Recording...". That got video going, but no audio still. (Interesting that the list of browsers below that check box did NOT include Firefox.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

You can also try to clear the Flash local storage and settings.

  • Windows Control Panel > Flash Player, click Delete All and Delete Data

Flash Website Storage Settings panel:

Global Storage Settings Panel:

Did you also check the setting in the volume mixer when Firefox is using the flash plugin?