This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Firefox crashed randomly when loading a youtube video, and after restarting firefox no flash programs would work on the browser

  • 3 iimpendulo
  • 16 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu dumdidadida

45620123
45620123
more options

I was watching a youtube video. Firefox crashes randomly. Restart Firefox Youtube videos don't load. Other websites that uses flash don't load. Tried upgrading to a newer flash, though 11.3 causes huge CPU usage for some reason so I upgraded to 11.2 Videos still do not load.

I was watching a youtube video. Firefox crashes randomly. Restart Firefox Youtube videos don't load. Other websites that uses flash don't load. Tried upgrading to a newer flash, though 11.3 causes huge CPU usage for some reason so I upgraded to 11.2 Videos still do not load.

Isisombulu esikhethiweyo

Hi,

You can try to uninstall and install Flash again. If the problem persists you can also temporarily Disable Flash in Tools (Alt + T) > Add-ons > Plugins and try the HTML5 videos wherever possible. Most of the videos without embedded ads have HTML5 equivalents. You can also try to open the problematic sites in IE Tab + or IE Tab inside Firefox.

Funda le mpendulo kwimeko leyo 👍 2

All Replies (3)

dumdidadida
dumdidadida
more options

Isisombululo esiKhethiweyo

Hi,

You can try to uninstall and install Flash again. If the problem persists you can also temporarily Disable Flash in Tools (Alt + T) > Add-ons > Plugins and try the HTML5 videos wherever possible. Most of the videos without embedded ads have HTML5 equivalents. You can also try to open the problematic sites in IE Tab + or IE Tab inside Firefox.

45620123
45620123 Umnini wombuzo
more options

Thanks the html5 solution worked.

dumdidadida
dumdidadida
more options

You're welcome :) Please note that this is not an ideal solution at least until HTML5 videos become the mainstream format.