Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Master password does not allow me to manually enter credentials to a site that has saved credentials

  • 1 phendula
  • 1 inayo le ngxaki
  • 2 views
  • Impendulo yokugqibela ngu cor-el

more options

I have set a master password in firefox. When I get to a site that has saved credentials the master password login comes up. Sometimes I do not want to use the saved password and cancel this prompt and attempt to enter the credentials directly onto the site.

When I do this the page seems to reload and brings up the master password prompt again. I am unable to login to the site unless I enter the master password.

I must mention that I have noticed this for a particular site http://www.chopracentermeditation.com/bestsellers/ProgramPage.aspx?bookid=169 and that the saved credentials are not auto-filled to this site. I still have to enter the credentials manually even after inputting the master password.

I have set a master password in firefox. When I get to a site that has saved credentials the master password login comes up. Sometimes I do not want to use the saved password and cancel this prompt and attempt to enter the credentials directly onto the site. When I do this the page seems to reload and brings up the master password prompt again. I am unable to login to the site unless I enter the master password. I must mention that I have noticed this for a particular site http://www.chopracentermeditation.com/bestsellers/ProgramPage.aspx?bookid=169 and that the saved credentials are not auto-filled to this site. I still have to enter the credentials manually even after inputting the master password.

All Replies (1)

more options

You should only get a master password prompt if there are already passwords saved form the domain.
That shouldn't effect entering the name and password manually if you decide not to enter the MP and cancel the prompt.

You can disable the Password Manager temporarily to avoid such prompts to enter the MP.

  • Tools > Options > Security: Passwords: [] "Remember passwords for sites"