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I can't customize my screen ff 14.0.1

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when I select the customize option from the dropdown the toolbars all disappear and the customize menu appears like a ghost

when I select the customize option from the dropdown the toolbars all disappear and the customize menu appears like a ghost

All Replies (4)

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Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).


Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)

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Thanks for the advice. The drop down at help is greyed out and I can't select any options. The .plst file doesn't exist

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The plist file might be in a hidden location (~/Library).

Open Finder and use one of these:

  • Go > Go To Folder (Shift-Command-G) and in the dialog type: ~/Library
  • Open the "Go" menu and hold down the Option key to make the Library appear

You can also try to repair the disk permissions:

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I still can't see a .plist for firefox. I don't believe I have a disk problem everything works fine except firefox. Is this version supposed to be stable with Mountain Lion 10.8?