This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Youtube and stremed videos are choppy. Why?

  • 1 phendula
  • 8 inale ngxaki
  • 10 views
  • Impendulo yokugqibela ngu cor-el

more options

Videos on Youtube, and other sites that stream videos are very choppy. They weren't like this before I updated my FF.

Videos on Youtube, and other sites that stream videos are very choppy. They weren't like this before I updated my FF.

All Replies (1)

more options

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
  • (downgrade to Flash 11.2 or 10.3)