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Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

FF 16.0.2 - My Trusteer Rapport is missing from the address bar, how do I get it back?

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  • Impendulo yokugqibela ngu xqxrocky

xqxrocky
xqxrocky
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I recently updated Fire Fox to 16.0.2 and now the Trusteer Rapport icon on the address bar is missing. I checked my Trusteer Rapport console and it says that the address bar icon is visible. I want to know how to get it back.

I recently updated Fire Fox to 16.0.2 and now the Trusteer Rapport icon on the address bar is missing. I checked my Trusteer Rapport console and it says that the address bar icon is visible. I want to know how to get it back.

Isisombulu esikhethiweyo

Hello xqxrocky,

We're aware of this issue and it has been fixed in Rapport version 1205.15 which you can download directly from here: https://trusteer.exavault.com/share/view/kyf-eojioddc-15igp6l

Should you need further assistance we'll be happy to help- here or through our 24/7 free technical support team at http://www.trusteer.com/support/en/report-problem

Regards, Alex Man, Trusteer Technical Support

Funda le mpendulo kwimeko leyo 👍 4

All Replies (2)

TrusteerSupport
TrusteerSupport
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Isisombululo esiKhethiweyo

Hello xqxrocky,

We're aware of this issue and it has been fixed in Rapport version 1205.15 which you can download directly from here: https://trusteer.exavault.com/share/view/kyf-eojioddc-15igp6l

Should you need further assistance we'll be happy to help- here or through our 24/7 free technical support team at http://www.trusteer.com/support/en/report-problem

Regards, Alex Man, Trusteer Technical Support

xqxrocky
xqxrocky Umnini wombuzo
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Thank you very much - that worked.