This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

firefox crashes when I try to open it and it won't open in safety mode. Last 2 crash IDs: Crash ID: bp-6c1090ed-34dd-4953-9780-2c8a12130114 Crash ID: bp-a8474a3

  • 1 phendula
  • 3 inale ngxaki
  • 24 views
  • Impendulo yokugqibela ngu user633449

pamelamunson
pamelamunson
more options

Firefox randomly started crashing when I try to open it. It won't open in safety mode. I even tried uninstalling and reinstalling it. Last 5 Crash IDs: 

Crash ID: bp-6c1090ed-34dd-4953-9780-2c8a12130114
Crash ID: bp-a8474a31-7cf1-47f6-bdd5-bf0852130114
Crash ID: bp-f5bb1893-5b4f-4dca-8f7b-143742130114
Crash ID: bp-452fad30-e171-4866-aa57-5d6522130114
Crash ID: bp-831285de-71c7-48de-8c31-bcfbc2130114
Firefox randomly started crashing when I try to open it. It won't open in safety mode. I even tried uninstalling and reinstalling it. Last 5 Crash IDs: <pre><nowiki>Crash ID: bp-6c1090ed-34dd-4953-9780-2c8a12130114 Crash ID: bp-a8474a31-7cf1-47f6-bdd5-bf0852130114 Crash ID: bp-f5bb1893-5b4f-4dca-8f7b-143742130114 Crash ID: bp-452fad30-e171-4866-aa57-5d6522130114 Crash ID: bp-831285de-71c7-48de-8c31-bcfbc2130114</nowiki></pre>

Ilungisiwe ngu cor-el

All Replies (1)

user633449
user633449
more options

Firefox 18 crashes on startup due to malware - how to fix