This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

software update failed message when starting firefox

  • 1 phendula
  • 27 inale ngxaki
  • 17 views
  • Impendulo yokugqibela ngu Andrew

redrebel80
redrebel80
more options

When I start firefox I get an Software Update Failed message. that says the update could not be installed. please make sure there are no other copies of firefox running on your computer, and then restart. This is the only copy I have running and when i restart i get the same message.

When I start firefox I get an Software Update Failed message. that says the update could not be installed. please make sure there are no other copies of firefox running on your computer, and then restart. This is the only copy I have running and when i restart i get the same message.

All Replies (1)

Andrew
Andrew
  • Moderator
more options

Please see How to fix the Update Failed error message when updating Firefox