Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

willwhen I back up my book Mark files is a json format is saved to the desktop. The file is only 30kb, this is too small. what's going on?

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 3 views
  • Impendulo yokugqibela ngu cor-el

more options

When I go to back up my bookmarks and save it as a json file on my desktop, it tells the file is only 30kb, it is highly unlikely as I have many bookmarks. I then tried to export the bookmarks as a HTML file and, it too said the file was only 30kb. you please tell me how to solve this problem??

When I go to back up my bookmarks and save it as a json file on my desktop, it tells the file is only 30kb, it is highly unlikely as I have many bookmarks. I then tried to export the bookmarks as a HTML file and, it too said the file was only 30kb. you please tell me how to solve this problem??

All Replies (2)

more options

Possibly it is that your expectations are wrong regarding the size or the file.

Why not examine the HTML file see if it seems to contain all your bookmarks. It may open as a Firefox tab if you open it using

  • Firefox Button ->File -> Open File

An alternative method would be to open it with a Word Processor capable of handling HTML, or even any WP or Text editor as that will still give you a good idea of the content.

more options

Do all the JSON backups in the bookmarkbackups folder have that same 30kb size?