This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Items in various website shopping carts keep disappearing

  • 1 phendula
  • 1 inayo le ngxaki
  • 2 views
  • Impendulo yokugqibela ngu philipp

more options

I was shopping at a website and added a couple of items. When I went to pay, the items were gone. I tried adding them again, then went to the shopping cart again to pay, and they disappeared saying that I didn't have any items in my cart! That was at one site. I thought it was a website bug. So, now I"m at another site, and the same exact thing happens! I think it's Firefox. Please help!

I was shopping at a website and added a couple of items. When I went to pay, the items were gone. I tried adding them again, then went to the shopping cart again to pay, and they disappeared saying that I didn't have any items in my cart! That was at one site. I thought it was a website bug. So, now I"m at another site, and the same exact thing happens! I think it's Firefox. Please help!

All Replies (1)

more options

hello, please try to reset firefox and see if this can address the issue...