Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have "accept cookies from sites" "ask me every time" set on FF 20. But the choice to deny all cookies from this site won't work on sites like apple.com

more options

I have "accept cookies from sites" and "ask me every time" set on FF 20. When I navigate to certain sites, I select "deny" cookies and "use my choice for every cookie", yet I am presented with multiple queries asking me if I want to accept cookies for the site. Apple.com, for instance, just asked me 30 times if I wanted to accept cookies from the site, even though I marked "use my choice for every cookie."

Sometimes FF freezes up and I have to force quit it to deal with the onslaught. This has been a problem for years now, and is very frustrating. Is someone working on fixing it?

I have "accept cookies from sites" and "ask me every time" set on FF 20. When I navigate to certain sites, I select "deny" cookies and "use my choice for every cookie", yet I am presented with multiple queries asking me if I want to accept cookies for the site. Apple.com, for instance, just asked me 30 times if I wanted to accept cookies from the site, even though I marked "use my choice for every cookie." Sometimes FF freezes up and I have to force quit it to deal with the onslaught. This has been a problem for years now, and is very frustrating. Is someone working on fixing it?

All Replies (1)

more options

For many years, I used "ask me every time" until I just couldn't take it any more...

One of the problems with being prompted is that the dialogs can be generated before you even respond to the first one. I think that's why you're finding this feature not to be so effective. I don't know whether there's a workaround for that. It might help to turn off automatic loading of images (typically, every item served from the server comes with cookies, so this should at least reduce the initial onslaught) but that is inconvenient in a different and possibly worse way.

Eventually I concluded that it isn't worth it. I set Firefox to accept all cookies until I close Firefox. If I want a site to remember me so I stay logged in, I manually add an exception for the site. I had accumulated a lot of blocks for ad servers, and I didn't remove those. This approach allows some tracking during my browsing session, but as far as those sites know, I'm a new person again the next time I start Firefox. Sanity preserved.