Old computer crashed, restored data to new computer from Carbonite, how do I restore bookmarks?rt my bookmarks from carbonite?
My old computer crashed. Fortunately I had Carbonite and was able to restore my data to a new computer, but I have not been able to import or restore or transfer my bookmarks. I went Bookmarks/Show All Bookmarks/Import & Backup, then tried both "Restore." The Restore showed several dated backups but in spite of the message "This will replace all your current bookmarks" it did not. Next time around I tried: "Import Bookmarks from HTML." But I could not find where the the bookmark folder was located.
All Replies (5)
When you did your restore from Carbonite, did you reinstall Firefox first and then restore your old Firefox data from backup?
In Firefox, do you have some old data (e.g., add-ons) but not bookmarks/history, or is it all completely new?
Ilungisiwe ngu jscher2000 - Support Volunteer
The reason behind the above questions is that, if you started Firefox before restoring your backup, you probably have a differently named settings folder (Firefox profile folder).
I'm going to assume for the moment that your Carbonite restore used the same folder paths you had on your old Windows 7/Windows Vista computer. If it was a Windows XP computer, the following won't lead you to the right place.
To find other settings folders, try the following. From within Firefox:
Help > Troubleshooting Information > "Show Folder" button
This is your currently active folder. Navigate up a level to the Profiles folder. Do you see other folders? Do any of them have recent .json backups in their bookmarkbackups folders? This would be where to point the Restore dialog to get your bookmarks.
You can check for problems with the places.sqlite database file in the Firefox profile folder.
I should have been more specific. My Windows XP computer crashed but had been backed up to Carbonite. My new computer is a Windows 7.
Your personal Firefox data would have been in a folder along the following path on your XP system:
C:\Documents and Settings\username\Application Data\Mozilla\Firefox\Profiles\
Can you find that in your Carbonite interface or restored files?
The next level uses a randomized name for security reasons, but typically ends with the word default. If you find multiple profile folders, look for the one with the most recent date stamps.