This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't find my bookmarks

  • 3 iimpendulo
  • 16 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Devlsh

more options

Not sure if my Mozilla was updated or not, but all of a sudden, I no longer have my bookmarks. I used to be able to click on Bookmarks on top of the toolbar and see all my bookmarks. I still have the menu, and when I click on Bookmarks, I have the following options:

Show All Bookmarks Bookmark This Page Bookmarks Toolbar Unsorted Bookmarks

If I click on show all bookmarks, I get a Library Box, with nothing in it. Ditto "Unsorted Bookmarks." Under LIbrary, I've tried to click on Restore and selected a date, but nothing happens. I'm at a loss how to proceed, and am REALLY hoping all my bookmarks haven't been erased somehow. It should be noted that I did have a couple trojan viruses that I successfully removed using Malware Antibytes, but there was no sign that they caused any problem.

Not sure if my Mozilla was updated or not, but all of a sudden, I no longer have my bookmarks. I used to be able to click on Bookmarks on top of the toolbar and see all my bookmarks. I still have the menu, and when I click on Bookmarks, I have the following options: Show All Bookmarks Bookmark This Page Bookmarks Toolbar Unsorted Bookmarks If I click on show all bookmarks, I get a Library Box, with nothing in it. Ditto "Unsorted Bookmarks." Under LIbrary, I've tried to click on Restore and selected a date, but nothing happens. I'm at a loss how to proceed, and am REALLY hoping all my bookmarks haven't been erased somehow. It should be noted that I did have a couple trojan viruses that I successfully removed using Malware Antibytes, but there was no sign that they caused any problem.

All Replies (3)

more options
more options

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

more options

When I try to RESTORE and choose a date, nothing happens. The date listed does precede the time that this problem occurred.