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Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

after automatic update to firefox 23, the wlecome to firefox/ Android page always opens

  • 4 iimpendulo
  • 2 inale ngxaki
  • 6 views
  • Impendulo yokugqibela ngu Debbie-dkm

Debbie-dkm
Debbie-dkm
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The automatic updater did the update to Firefox 23 several days ago. Since then, when I open Firefox the add-on compatibility check runs before Firefox opens, and Firefox always opens to the Welcome to Firefox page that wants me to connect my PC with an Android phone. Considering that I don't have an Android phone, it is annoying to have to close that tab before I do anything else.

Previous updates took me to the welcome page only the first time I opened Firefox after the update. At least this time Firefox didn't try to change my home page from the one I choose to the Google search page. I can search from the toolbar if I want to; I don't need Firefox to open to the Google search page.

The automatic updater did the update to Firefox 23 several days ago. Since then, when I open Firefox the add-on compatibility check runs before Firefox opens, and Firefox always opens to the Welcome to Firefox page that wants me to connect my PC with an Android phone. Considering that I don't have an Android phone, it is annoying to have to close that tab before I do anything else. Previous updates took me to the welcome page only the first time I opened Firefox after the update. At least this time Firefox didn't try to change my home page from the one I choose to the Google search page. I can search from the toolbar if I want to; I don't need Firefox to open to the Google search page.

Isisombulu esikhethiweyo

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Funda le mpendulo kwimeko leyo 👍 1

All Replies (4)

Andrew
Andrew
  • Moderator
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Isisombululo esiKhethiweyo

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Debbie-dkm
Debbie-dkm Umnini wombuzo
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Thanks, that took care of this problem. Now I can go back to last week's sync problem and try those solutions.

I did have to reset my home page to the one of my choice, but that didn't take very long. I might find a few other things I need to set again, but sometimes it's nice to clean the slate so to speak and start fresh.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If it happens again then see these articles for some suggestions:

Firefox supports multiple home pages separated by '|' symbols.

Ilungisiwe ngu cor-el

Debbie-dkm
Debbie-dkm Umnini wombuzo
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OK, thanks.