This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

when i start the browser nationzoom website opens and this startup page is not changing by any procedure given in support website, HOW I CAN CHANGE THIS?

  • 2 iimpendulo
  • 26 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu murar1

Vipintomar
Vipintomar
more options

when i start the browser the Mozilla Firefox' default home page not opens, other website opens nationzoom , i tried all things to change this page to default but it is not changed, following things that i have tried 1 open options then general then change start page to home page and my home page is default 2 i read a help topic on Firefox support site there is an add on which removes toolbar i tried this but start up page not changed yet

please help me about this

when i start the browser the Mozilla Firefox' default home page not opens, other website opens nationzoom , i tried all things to change this page to default but it is not changed, following things that i have tried 1 open options then general then change start page to home page and my home page is default 2 i read a help topic on Firefox support site there is an add on which removes toolbar i tried this but start up page not changed yet please help me about this

All Replies (2)

iamjayakumars
iamjayakumars
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

murar1
murar1
more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.

I have tried this a number of times. It didn`t work for .nationzoom. I even fully scanned in safe mode I have come to the conclusion that the package was piggybacked when down loading Anonymox, i´m not certain , but haveing refused the toolbar anonymox offer`d it all started getting very frustrating. I just want to get rid. I wown´t have uninvited crap if I can help, this is a known malware trojan or whatever the term. help, HELP,, such rubbish spoil´s an otherwise excellent browser