This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Add-on downthemall does not recognize pdf-files on website which asks for a login/password

  • 4 iimpendulo
  • 5 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu murph369

more options

I recently downloaded a great add-on "downthemall" (dta) as I need to download a lot of single pdf-files from a website. Unfortunatelly downthemall does not recognize the pdf-files on the respective website as such. I guess the problem is that the website requires a login which dta should take from my password-manager apparently, as when I download all files only html-files are stored, which are login-links for the respective web-site

I recently downloaded a great add-on "downthemall" (dta) as I need to download a lot of single pdf-files from a website. Unfortunatelly downthemall does not recognize the pdf-files on the respective website as such. I guess the problem is that the website requires a login which dta should take from my password-manager apparently, as when I download all files only html-files are stored, which are login-links for the respective web-site

All Replies (4)

more options

Have you tried the add-on's support options from this page:

https://addons.mozilla.org/en-US/firefox/addon/downthemall/

Can you post some example links with mentions of what you expected and what you are getting?

more options

Well, i looked over the topics from the site you suggested (redirected to http://www.downthemall.net/howto/faq/#incompatext )

The problem can be seen in the attached plots. dta doesn't recognize the pdf-files on the respective website. When it starts downloading, I guess it tries to get the pdf behind the links e.g.

https://www.moodle.tum.de/mod/resource/view.php?id=162668

This link is not accessible as a login is required (if not already logged in). So I get an output with a lot of html-files, redirecting me (with firefox) to the website where I can in deed find the pdf I need, when I log in...

more options

Please give the following information:

Does DTA work when you are logged in to the site?

If yes, then this is a security feature of the website to prevent unauthorized downloads i.e downloads by users who are not registered.

Ilungisiwe ngu Manojit Ghosh

more options

Well it works, meaning it downloads files. But as written above, it doesn't download the files which I want it to download. Only html-links to the respective login-sites are created. On the other hand I was able to download some pdfs successfully from the site but I cannot repeat that. Actually I have no idea which settings I could have changed in DTA...

Is there a special panel where to give DTA the login-data for the respective web-site?