This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

I somehow got a bug and this comes up when I select firefox icon: (http://search.snapdo.com/?st=hp&q=)

  • 1 phendula
  • 2 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu cor-el

jayjcarroll
jayjcarroll
more options

I was downloading games and now when I open Firefox I get a "snapdo" utility, not Firefox (http://search.snapdo.com/?st=hp&q=). I tried uninstalling Firefox (completely deleting form my laptop and restarting), but it still comes up as the snapdo.

I was downloading games and now when I open Firefox I get a "snapdo" utility, not Firefox (http://search.snapdo.com/?st=hp&q=). I tried uninstalling Firefox (completely deleting form my laptop and restarting), but it still comes up as the snapdo.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.