This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i can't send emails on firefox

  • 7 iimpendulo
  • 6 inale ngxaki
  • 22 views
  • Impendulo yokugqibela ngu FredMcD

more options

When i click on an email address on a website the launch app on firefox doesn't popup anymore i can't send emails anymore by clicking on a email address

When i click on an email address on a website the launch app on firefox doesn't popup anymore i can't send emails anymore by clicking on a email address

All Replies (7)

more options

i have tried disabling acceleration and started firefox in safe mode

more options

Firefox Options > Applications. Look for Maito and redo its settings.

more options

i still can't click on email address nothing pops up

more options

when sending to an email addressThe launch app pops up now its say unable to connect

Unable to connect

Firefox can't establish a connection to the server at compose.mail.yahoo.com.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
more options

Looks that there is a problem with accessing https://compose.mail.yahoo.com, but http://compose.mail.yahoo.com works for and redirect to the secure Yahoo mail website.

Try to change the secure https protocol in the link of the Yahoo mailto pref (compose.mail.yahoo.com) to http.

You can open the about:config page via the location bar

gecko.handlerService.schemes.mailto.0.name : Yahoo! Mail
gecko.handlerService.schemes.mailto.0.uriTemplate : http://compose.mail.yahoo.com/?To=%s
more options

I have tried everything: Microsoft Outlook Help, Firefox help as shown here. I am still in the same position: I can receive Outlook emails in Firefox, but I cannot send or reply. If I do not get an answer to this problem, I am off back to IE 11, where it works. Why has this only happened after the last 2 Firefox Updates? I do not want to leave Firefox, been here a long time, but I need to send and reply to emails, such a simple internet feature one would think!

Ilungisiwe ngu Robzere

more options

Have you tried Microsoft Live Mail program? I do not know if it works on Yahoo.com, but it can't hurt to check. I'm set up with Microsoft Live Mail and have had no trouble with Firefox.