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Error message below appears when sending email. However,Email sends okay on second attempt.

  • 6 iimpendulo
  • 1 inayo le ngxaki
  • 10 views
  • Impendulo yokugqibela ngu christ1

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Tried compacting and clearing history, but neither worked.

Sending of message failed. Unable to open the temporary file C:\Users\Terry\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting.

Tried compacting and clearing history, but neither worked. Sending of message failed. Unable to open the temporary file C:\Users\Terry\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting.

All Replies (6)

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What is your anti-virus s/w?

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My anti-virus is McAfee.

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Exclude your Thunderbird profile folder from being scanned by McAfee. More information in this article.

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

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No, the article didn't seem to solve the problem.

Of the three suggestions in the article, I was able to : 1. Disable McAfee Anti-Spam Thunderbird Extension 2. Disable email attachment scanning

But unable to find in McAfee: 3. Disable scanning of Thunderbird files and folders

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Try this :- http://kb.mozillazine.org/Cannot_send_mail

This may help you . Let us know if this work !

Ilungisiwe ngu user669794

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You'll need to create an exception in McAfee for your Thunderbird profile folder. To find your profile folder:

AppMenu button - Help - Troubleshooting Information - Profile Directory - Open Directory