This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

firefox is incompatible with my netscape. How to delete firefox?

wsmucker
wsmucker
more options

I wanted to switch from netscape to Mozilla firefox. When I downloaded the software I encountered email problems. I could read my emails, but i could not save, copy, reply. The entire menu on the left side of my emails disappeared. Netscape people said Firefox was incompatible. They deleted Firefox and I was back to normal. Later, I tried again to download firefox and have the same result. Now i seem to be unable to completely delete Firefox and cannot respond to my emails.

I wanted to switch from netscape to Mozilla firefox. When I downloaded the software I encountered email problems. I could read my emails, but i could not save, copy, reply. The entire menu on the left side of my emails disappeared. Netscape people said Firefox was incompatible. They deleted Firefox and I was back to normal. Later, I tried again to download firefox and have the same result. Now i seem to be unable to completely delete Firefox and cannot respond to my emails.

All Replies (2)

sreedharaakash
sreedharaakash
more options

First of all uninstall Mozilla Firefox and Netscape both. Then Delete their saved data from Hidden AppData folder. Path-> C:\Users\AppData\Local

May be it works... thankyou

HARISH KUMAWAT
HARISH KUMAWAT
more options

Go to control panel of windows !!! Whr u will find a option "add or remove" option !! Click on it , aftr click u will find a list of all installed application .,,, click on firfox n removed it