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Firefox crashes when accessign certain sections on Ebay

  • 7 iimpendulo
  • 1 inayo le ngxaki
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  • Impendulo yokugqibela ngu guigs

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When going to ebay.com and accessing certain sections, "Selling Manager Pro Summary" in particular, Firefox crashes. It does not crash on the main page, only on that particular section. We have tried deleting history, cache and cookies and it was working OK for a while and then started to crash again.

When going to ebay.com and accessing certain sections, "Selling Manager Pro Summary" in particular, Firefox crashes. It does not crash on the main page, only on that particular section. We have tried deleting history, cache and cookies and it was working OK for a while and then started to crash again.

Isisombulu esikhethiweyo

I just disabled an add on: "The camelizer, Amazon Price Tracker 2.4.4 and it looks like it is not crashing on the Ebay page.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (7)

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It only happens with Firefox, not with Chrome or IE...

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

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bp-f8864efb-1d0b-4e6c-8ff0-c94912140331 45 min ago bp-72fc504a-5dfb-42c9-b267-e56222140329 2 days ago bp-d628767a-bab1-49f0-9f4b-6d7102140328 3 days ago bp-10c95599-551d-4738-a467-5ee502140328 3 days ago

Thank you. Once I delete cookies, cache etc it will work once and then crash again. Only on this Ebay's specific page. Ebay>Selling Manager Pro Summary>When you click the "Top rated" tab it crashes.

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I reset Firefox from the Help>Troubleshooting and it works so far. Will repost if it crashes. Thank you

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Crashed again. bp-f8c42f2e-142e-48a1-9b2b-bb2f42140331

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Isisombululo esiKhethiweyo

I just disabled an add on: "The camelizer, Amazon Price Tracker 2.4.4 and it looks like it is not crashing on the Ebay page.

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Hi adamcornfeld,

I am happy to hear this. The Support Site of the add on would most If the above information does not resolve your issue, please consider creating a new thread containing the specific details of your issue.

I will mark your last comment as solved since the crashes have not continued. However if they do, please do not hesitate to let us know.

Ilungisiwe ngu guigs