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Body of mail from some senders doesn't appears

  • 6 iimpendulo
  • 2 inale ngxaki
  • 7 views
  • Impendulo yokugqibela ngu DrissBel

Dears All,

I'm using Thunderbid 24.4.0.

Actually, I receive some emails but the body doesn't appears. It is seems to be empty but it is not. this emails came from the same senders. the other fields appears (sender, receivers, subject, ....)

Thanks for your help,

Best regards

Dears All, I'm using Thunderbid 24.4.0. Actually, I receive some emails but the body doesn't appears. It is seems to be empty but it is not. this emails came from the same senders. the other fields appears (sender, receivers, subject, ....) Thanks for your help, Best regards

Isisombulu esikhethiweyo

What do you see in the source?

Funda le mpendulo kwimeko leyo 👍 0

All Replies (6)

Try to view the message in HTML.

Hi Christ1,

Sorry but I tried to view it in HTML or in Text format, but nothing appears. However, the source code of the mail is not empty.

Isisombululo esiKhethiweyo

What do you see in the source?

The body of the message ... See bellow an extract: //////////////////////////////////////////////////////////////////////////////////////////////////


=_Part_380848_557392185.1395919668760

Content-Type: multipart/alternative; boundary="----=_Part_380849_570761733.1395919668760"


=_Part_380849_570761733.1395919668760

Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

Hello,

Search for solution button is to create a new search object related with=20 Incident to search. Once the object is created, it can get better search=20 performance and results. That's why only the users having the insert option= =20 for Incident can do this.

/////////////////////////////////////////////////////////////////////////////////////////

Very good ! it works.

Thanks a lot.