This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trash folder gray, italicized, and not accessible

  • 2 iimpendulo
  • 3 inale ngxaki
  • 12 views
  • Impendulo yokugqibela ngu Joan Merriam

more options

I have a 2nd IMAP account that I've been using successfully for years...then suddenly its Trash folder is gray & italicized, and will not accept deleted emails. I've tried everything suggested in this Forum, and nothing works...in fact, when I attempt to re-subscribe, I find that while the Trash folder is listed, there's no check-box, which means I CAN'T subscribe to it. Any ideas?

I have a 2nd IMAP account that I've been using successfully for years...then suddenly its Trash folder is gray & italicized, and will not accept deleted emails. I've tried everything suggested in this Forum, and nothing works...in fact, when I attempt to re-subscribe, I find that while the Trash folder is listed, there's no check-box, which means I CAN'T subscribe to it. Any ideas?

Isisombulu esikhethiweyo

Can't subscribe to Thunderbird trash folder? Can you compact it?

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

more options

Isisombululo esiKhethiweyo

Can't subscribe to Thunderbird trash folder? Can you compact it?

more options

Well, suddenly everything was OK...I have NO idea why it went gray in the first place (it stayed that way for over a week, even through several restarts!), and am equally puzzled why or how it fixed itself. Thanks for your help anyway...all is well!