This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

iC:oud not reponding

  • 3 iimpendulo
  • 2 inale ngxaki
  • 3 views
  • Impendulo yokugqibela ngu oil_monster

Bofort
Bofort
more options

When I try to open iCloud i get this response.

iCloud has stopped responding An error has prevented this application from working properly. Help Apple improve its products by sending us diagnostic and usage information about iCloud.

When I try to open iCloud i get this response. iCloud has stopped responding An error has prevented this application from working properly. Help Apple improve its products by sending us diagnostic and usage information about iCloud.

Isisombulu esikhethiweyo

Thank you for trying. Sadly this did not solve the problem.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (3)

Moses
Moses
  • Moderator
more options

You can try the following steps to see if it helps.

1. From the iCloud System Preferences pane, uncheck the Back to My Mac checkbox to turn it off.

2. Open the Keychain Access app (in Applications/Utilities).

3. Click the "System" keychain (You'll see keychains near the upper left of the app window).

4. Make sure "All Items" is selected in the "Category" box below.

5. In the results showing to the right, look for any key whose "Kind" is "Back to My Mac key."

6. Delete the key(s), authenticating with your password to do so.

7. Back in the iCloud System Preferences pane, re-check the Back to My Mac box.

If this doesn't help, you should go to Apple's Discussion Forum since this forum is specifically targeted towards Mozilla products.

Bofort
Bofort Umnini wombuzo
more options

Isisombululo esiKhethiweyo

Thank you for trying. Sadly this did not solve the problem.

Ilungisiwe ngu Bofort

oil_monster
oil_monster
more options

Howdy! I see that I'm a few months late, but I was just having this problem and thought I might offer help to others after me who run into the same issue. So, in my case, it turns out I forgot to check my script blocker, which was blocking iCloud. I use the "NoScript" addon and, once I allowed all of the proper iCloud and Apple domains, I was able to log on just fine.

Here is a link to the Apple Support Website.

Ilungisiwe ngu oil_monster