Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

I get not responding with all new emails

  • 2 iimpendulo
  • 3 inale ngxaki
  • 4 views
  • Impendulo yokugqibela ngu 2Ralph

2Ralph
2Ralph
more options

Whenever I get new emails Thunderbird reports that it is "Not Responding".. After a minute or so the email downloads and I can read it, but I always have to wait at least a minute before the program responds normally.. I downloaded another copy of Thunderbird (over the old copy) but that didn't change anything.. I'm afraid to uninstall my present copy and re-install for fear that I may lose data..

Whenever I get new emails Thunderbird reports that it is "Not Responding".. After a minute or so the email downloads and I can read it, but I always have to wait at least a minute before the program responds normally.. I downloaded another copy of Thunderbird (over the old copy) but that didn't change anything.. I'm afraid to uninstall my present copy and re-install for fear that I may lose data..

Isisombulu esikhethiweyo

Are you using McAfee? They released another dud recently that causes those sorts of issues.

Funda le mpendulo kwimeko leyo 👍 1

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Isisombululo esiKhethiweyo

Are you using McAfee? They released another dud recently that causes those sorts of issues.

2Ralph
2Ralph Umnini wombuzo
more options

I just called McAfee and they took control of my computer; changed some settings in McAfee and now my emails are coming thru perfectly, as before.. Thanks very much for leading me in the right direction! Ralph