This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox 32.0.3 - Flash Player Plugin 14.0.0.179 crashing constantly.

  • 1 èsì
  • 3 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ CoryMH

fordag
fordag
more options

I am attempting to browse CNN.com and pages keep freezing. This is by no means limited to CNN.com

I kill Flash Player Plugin 14.0.0.179 and everything works again just fine until the Flash Player reloads.

This has been an ongoing problem for multiple version of Firefox (at least back to 27) that really needs a solution from Mozilla. As far as I know I have the latest Firefox and Flash plugin. Restarting Firefox only fixes this for a brief time.

I am attempting to browse CNN.com and pages keep freezing. This is by no means limited to CNN.com I kill Flash Player Plugin 14.0.0.179 and everything works again just fine until the Flash Player reloads. This has been an ongoing problem for multiple version of Firefox (at least back to 27) that really needs a solution from Mozilla. As far as I know I have the latest Firefox and Flash plugin. Restarting Firefox only fixes this for a brief time.

All Replies (1)

CoryMH
CoryMH
more options

Hello,

Try upgrading to the latest version of Flash (Version 15.0.0.152):

If that doesn't help, some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

Ti ṣàtúnṣe nípa CoryMH