This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I forgot to enable sync on multiple devices hence I lost the data that was synced from my desktop.

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ guigs

darikere
darikere
more options

I had enabled firefox sync only on my desktop and forgot to enable sync on multiple devices. I lost the data that was synced from my desktop as I have re-imaged my system with new OS and when i login into the sync account none of the bookmarks are recovered.

Can Firefox team provide me the data that was synced?

I had enabled firefox sync only on my desktop and forgot to enable sync on multiple devices. I lost the data that was synced from my desktop as I have re-imaged my system with new OS and when i login into the sync account none of the bookmarks are recovered. Can Firefox team provide me the data that was synced?

All Replies (1)

guigs
guigs
more options

Hi darikere, Unfortunately Sync was not meant to be a back up service. I am sorry for the inconvenience.