Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox crashes

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 10 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ user633449

more options

My firefox browser is not opening. Whenever I open it, it crashes with crash reporter. I tried installing/reinstalling procedure various times. Crash ID: bp-770becf2-8a0a-442d-bf45-19a8f2141124

My firefox browser is not opening. Whenever I open it, it crashes with crash reporter. I tried installing/reinstalling procedure various times. Crash ID: bp-770becf2-8a0a-442d-bf45-19a8f2141124

All Replies (1)

more options

This looks to be caused by download Accelerator plus. Try removing that program, and reinstalling Firefox to see if that corrects the problem.