This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

How to find my forgotten password

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ rhban1

more options

I'm trying to reestablish my synching with my iPad, but I've forgotten the password and it won't let me reregister. However, the password-reset link takes so long to arrive, that it has always expired by the time I receive it. I have tried lots of times over the past week without success.

I'm trying to reestablish my synching with my iPad, but I've forgotten the password and it won't let me reregister. However, the password-reset link takes so long to arrive, that it has always expired by the time I receive it. I have tried lots of times over the past week without success.

All Replies (3)

more options

Sorry, with the new version of Sync which came with Firefox 29, the iOS devices (iPad and iPhone) are no longer compatible with Sync.

more options

The new Sync wants me to log in with my Firefox password which I don't know. There is a button for getting a new one, but each time a click it, the link arrives after it has expired.

more options

My problem continues: either link has expired or attempts exceeded. I cannot reset my forgotten password.