This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

why won't videos play on Firedox for android?

  • 3 àwọn èsì
  • 8 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ dylanb2cm

dylanb2cm
dylanb2cm
more options

I have a Samsung Note 2 running Android 4.4.2. Online videos from Facebook and other sites will not play in Firefox. Error message: "video can't play because file is corrupt". Same video opens in Chrome.

I have a Samsung Note 2 running Android 4.4.2. Online videos from Facebook and other sites will not play in Firefox. Error message: "video can't play because file is corrupt". Same video opens in Chrome.

All Replies (3)

guigs
guigs
more options

Hi dylanb2cm, Thank you for your question, in order to further investigate can you please provide and example video url where this can be tested?

dylanb2cm
dylanb2cm Ìbéèrè olóhun
more options

https://scontent-a.xx.fbcdn.net/hvideo-xap1/v/l/t42.1790-2/1029158_10154861868255405_2002303727_n.mp4?oh=e64388bdd3620b00a17341380a6bd016&oe=5486405C

dylanb2cm
dylanb2cm Ìbéèrè olóhun
more options

https://scontent-a.xx.fbcdn.net/hvideo-xap1/v/l/t42.1790-2/1029158_10154861868255405_2002303727_n.mp4?oh=e64388bdd3620b00a17341380a6bd016&oe=5486405C