This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Cannot donate to Firefox via Paypal from Singapore

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 11 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ philipp

more options

I'm trying to donate to Firefox from Singapore via Paypal. I have enough funds. However I kept getting the "You must add funds to your PayPal account before sending more money." message.

I'm trying to donate to Firefox from Singapore via Paypal. I have enough funds. However I kept getting the "You must add funds to your PayPal account before sending more money." message.

All Replies (3)

more options
more options

Hi, thanks for the suggestion, however PayPal_paula's reply seems to be describing the process of balance conversion which I have already done to convert Singapore dollars to US dollars. :)

more options

hi tealeaves, could you try again a little bit later - maybe it's just a temporary lock until the funds are converted and ready to be processed by paypal... in the meantime the mozilla team is looking into the possibility of providing a way to donate in SGD directly.

thanks for wanting to support mozilla btw ;-)