This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Пропала кнопка "скачать" из вк. Как можно это исправить? "Download" button missed from my VK page. How to fix it?

  • 3 àwọn èsì
  • 8 ní àwọn ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

Не могу скачать со страницы вконтакте музыку, кнопка пропала. Вирусов на компьютере нет. Cant download music from vk, cause download button missed. There is not any viruses on PK.

Не могу скачать со страницы вконтакте музыку, кнопка пропала. Вирусов на компьютере нет. Cant download music from vk, cause download button missed. There is not any viruses on PK.

All Replies (3)

more options

Очистить кэш страницы и убедитесь, что нет надстройки на что не влияет на кэш страницы.

more options

всё равно не работает

more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window