This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

how do i stop a new tab opening to a product advertising everytime i click on an item in an exisiting tab?

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

i was in a Mango Online tab. when clicked on a product for further details, a new tab eg: alibaba.com opens up automatically. this issue occured when i installed the Microsoft software update. Does it have anything to do with the new update? And, how do i stop the new advertising tab from opening/recurring?

i was in a Mango Online tab. when clicked on a product for further details, a new tab eg: alibaba.com opens up automatically. this issue occured when i installed the Microsoft software update. Does it have anything to do with the new update? And, how do i stop the new advertising tab from opening/recurring?

All Replies (1)

more options

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

http://www.google.com/search?q=mac+malware+scan https://itunes.apple.com/us/app/bitdefender-virus-scanner/id500154009?mt=12 http://www.clamxav.com/download.php