This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Is this an approved Mozilla website?: http://www.surveygizmo.com/s3/popup/1002970/46488f9ad4eb

  • 3 àwọn èsì
  • 7 ní àwọn ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ redsphx1140

more options

The noted website popped up when I went to the following website for a Mozillia update download: https://support.mozilla.org/en-US/kb/update-firefox-latest-version.

I agreed to do their requested survey which consisted of 2 questions: 1) My email addy & 2) A 6 optioned selection re: "If I was satisfied w/the Mozilla browser. After completing the question, a "Thank you" page displayed.

I'm now wondering if I just gave my email addy to a spam /phish related source?

The noted website popped up when I went to the following website for a Mozillia update download: https://support.mozilla.org/en-US/kb/update-firefox-latest-version. I agreed to do their requested survey which consisted of 2 questions: 1) My email addy & 2) A 6 optioned selection re: "If I was satisfied w/the Mozilla browser. After completing the question, a "Thank you" page displayed. I'm now wondering if I just gave my email addy to a spam /phish related source?

Ọ̀nà àbáyọ tí a yàn

Mozilla does indeed use surveygizmo for surveys on various things on occasion.

Ka ìdáhùn ni ìṣètò kíkà 👍 5

All Replies (3)

more options

Hi. I have a had a look into this and have checked with others and have found that this is a legitimate survey. This is part of the work that is done to make sure that people continue to get support with Mozilla products and services.

more options

Ọ̀nà àbáyọ Tí a Yàn

Mozilla does indeed use surveygizmo for surveys on various things on occasion.

Ti ṣàtúnṣe nípa James

more options

Thanks much for reassuring me & kudos for your community contributions!

Best,

r.d.phoenix

redsphx1140 said

The noted website popped up when I went to the following website for a Mozillia update download: https://support.mozilla.org/en-US/kb/update-firefox-latest-version. I agreed to do their requested survey which consisted of 2 questions: 1) My email addy & 2) A 6 optioned selection re: "If I was satisfied w/the Mozilla browser. After completing the question, a "Thank you" page displayed. I'm now wondering if I just gave my email addy to a spam /phish related source?