This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I can't open .doc files attached to the mail.

  • 2 àwọn èsì
  • 9 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ misilak

misilak
misilak
more options

After upgrading to the last version (31.6.00); I cannot open .doc files. I use Open Office 4.1.1. No problem with .xls or .pdf files. But neither the attachments in my sent mails nor the attachments in incoming mails type .doc can be opened by clicking on them. I have to first save to the computer than open the file which takes too much time. In the attachment you can see the error message. Here is the translation of the message: - Top window: File cannot be saved as an unknown error occured. Please retry. - Second window - below filename: Error - source mailbox

After upgrading to the last version (31.6.00); I cannot open .doc files. I use Open Office 4.1.1. No problem with .xls or .pdf files. But neither the attachments in my sent mails nor the attachments in incoming mails type .doc can be opened by clicking on them. I have to first save to the computer than open the file which takes too much time. In the attachment you can see the error message. Here is the translation of the message: - Top window: File cannot be saved as an unknown error occured. Please retry. - Second window - below filename: Error - source mailbox
Ìsopọ̀ yíyà aṣàfihàn

Ọ̀nà àbáyọ tí a yàn

Take a look in options / attachments and delete or change how you open .doc-files

Ka ìdáhùn ni ìṣètò kíkà 👍 3

All Replies (2)

Gnospen
Gnospen
more options

Ọ̀nà àbáyọ Tí a Yàn

Take a look in options / attachments and delete or change how you open .doc-files

misilak
misilak Ìbéèrè olóhun
more options

Very interesting. It was written for doc type files: "OpenOffice Writer (defined)". (I made a translation maybe it is "default" in English version). Then i make it use another program and choose "Open Office Writer". Now it says OpeOffice Writer but no definer (or default) and it is working. Thank you very much Gnospen.