Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

No sound playing in Firefox. Worked earlier today. Sounds works in other programs like Chrome. Tried safe mode - no change.

  • 4 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ TerryFletcher

more options

This afternoon I could play videos on Firefox and hear the sound. Tonight no sound at all. Checked other programs and they work fine. Same sites on Chrome have sound. Checked the mixer and it is seemingly fine showing activity but no sound.

This afternoon I could play videos on Firefox and hear the sound. Tonight no sound at all. Checked other programs and they work fine. Same sites on Chrome have sound. Checked the mixer and it is seemingly fine showing activity but no sound.

All Replies (4)

more options

check for the plugin. if the plugin is missing please install it. The message of missing plugin a message is appeared at the place of content

our read the article this will help to resolve the problem https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

thank you

more options

try this out bud... go to Start/Run/ type in "regedit" (without the quotes).....

click on: Hkey_localmachine/software/microsoft/windowsNT/Drivers32....... you should have a string named wavemapper.... if you don't, on the left pane where it says drivers32: right click/permissions/advanced .........on all the ones that say Deny instead of Allow, highlight the name and click edit... then under the heading Allow check the full control box ....after checking all those you should have wavemapper as a string name in the right pane along with a bunch of new names as well......go to youtube and give it a shot

more options

Here are a suggestion that can be usefull:

Open Your Control Panel The easiest way to open the Control Panel is to click on "Start" and then click on "Control Panel." Open the Internet Options Double click on "Internet Options" to open that section of the Control Panel. Select the "Advanced" Tab The Advanced Tab is usually on the far-right side of the Internet Options screen. Scroll Down to Multimedia Scroll through the options until you see the section called "Multimedia." Deselect the Play Sounds Option Click to check the option called "Play Sounds in Webpages." This will turn on all sounds in your internet browsers.

more options

Started Firefox, the video on the start page played but kept stopping. After that no sound on any other videos. Will try some of the suggestions when I get home later.