This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Why do my bookmarks show up when I click the bookmark icon, but not when I click 'show all bookmarks'?

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

Something happened this afternoon and when I started Firefox all my bookmarks were gone. I reinstalled Firefox and it recovered my bookmarks. My bar on the top of the browser is back, and when I click the bookmark icon, it shows all my bookmarks. However, if I click show all bookmarks (ctrl-shift-B), none of my bookmarks show up. I have attached a screenshot to show what I see, but it looks like there's a corruption somewhere.

Something happened this afternoon and when I started Firefox all my bookmarks were gone. I reinstalled Firefox and it recovered my bookmarks. My bar on the top of the browser is back, and when I click the bookmark icon, it shows all my bookmarks. However, if I click ''show all bookmarks'' (ctrl-shift-B), none of my bookmarks show up. I have attached a screenshot to show what I see, but it looks like there's a corruption somewhere.

Ọ̀nà àbáyọ tí a yàn

It could be that they are all in a folder or hidden?

I hope these help troubleshoot, please if you make any changes to make a back up of the profile as well: Back up and restore information in Firefox profiles

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

more options

Ọ̀nà àbáyọ Tí a Yàn

It could be that they are all in a folder or hidden?

I hope these help troubleshoot, please if you make any changes to make a back up of the profile as well: Back up and restore information in Firefox profiles

more options