This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Can't log in to any Google account...No error messages given

  • 2 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ lucy_forenstan

lucy_forenstan
lucy_forenstan
more options

I can't log into any Google account. I have looked at similar topics and tried clearing the cache and cookies, to no avail. My cookie settings are Accept Cookies (checked), Accept third-party Cookies: Always, Keep until: I close Firefox.

I do have Bluhell firewall and Disconnect as add-ons, but even when I disable them nothing changes.

I have attached a screenshot. Normally, there should be a picture and my email displayed underneath my picture, but there is nothing.

I can't log into any Google account. I have looked at similar topics and tried clearing the cache and cookies, to no avail. My cookie settings are Accept Cookies (checked), Accept third-party Cookies: Always, Keep until: I close Firefox. I do have Bluhell firewall and Disconnect as add-ons, but even when I disable them nothing changes. I have attached a screenshot. Normally, there should be a picture and my email displayed underneath my picture, but there is nothing.

All Replies (2)

guigs
guigs
more options

Does this happen in a Private Window or a new profile?

lucy_forenstan
lucy_forenstan Ìbéèrè olóhun
more options

guigs2 said

Does this happen in a Private Window or a new profile?

It is indeed gone when I create a new profile, although not when I use a Private Window. However, I don't want to abandon my default profile, as it has all my add-ons and bookmarks. What should be my next course of action?