This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

How to DELETE unwanted system folders?

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Zenos

more options

Somehow I have created duplicate FOLDERS in my two T'bird accounts. (See image.) I also have some system folders that aren't in use.

I'd like to clean up the organization by DELETING ANY and ALL folders I don't use, but there is no "delete" choice when I right-drop on the folder.

How is a folder deletion done under these circumstances?

Somehow I have created duplicate FOLDERS in my two T'bird accounts. (See image.) I also have some system folders that aren't in use. I'd like to clean up the organization by DELETING ANY and ALL folders I don't use, but there is no "delete" choice when I right-drop on the folder. How is a folder deletion done under these circumstances?
Ìsopọ̀ yíyà aṣàfihàn

All Replies (3)

more options

You have two accounts, they are not duplicated as they have different unread message counts. You also have a local folders account. An integral part of Thunderbird for storing mail on the local machine.

So what is it your really trying to do? Are the mail account IMAP or POP?

more options

As you can see on the screen shot, there are two folders for certain items. For example, there are two folders INBOX and two for TRASH under the first account, and duplicate folders in the second account, too. (I don't know why but I don't care.)

I want to delete the duplicates.

more options

I don't know where these stray folders come from. It's a rare fault that is occasionally seen in Thunderbird.

I don't think they are simple duplicates. They have different message counts. I wonder if the second instances in the first account are actually views of the corresponding folders in the second account. Have you ever tried to move folders from one account to the other?

I'm loathe to suggest deleting anything in Thunderbird, because if one is a clone of the other, deleting either may remove both.

I'd inspect the profile folder and look for genuine instances of duplicated folders there.

I'm sorry to say that I think your best action would be to start over with a new clean profile. If your messages are stored on IMAP servers then this should not require very much work. Material stored in Local Folders is more of a headache, but you could import specific mail folders from the old profile to the new. Look at the ImportExportTools add-on for this.

Ti ṣàtúnṣe nípa Zenos