Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

my download won't start on windows 8 i get window that gives option to open or save but won't do anything else?

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 6 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ the-edmeister

dayt398
dayt398
more options

I can't get firefox to down load on my windows 8 computer.

when I click free download I get box at bottom of screen about installer and options to run or save but nothing happens when either option is chosen.

am I doing some thing wrong?

I can't get firefox to down load on my windows 8 computer. when I click free download I get box at bottom of screen about installer and options to run or save but nothing happens when either option is chosen. am I doing some thing wrong?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Try downloading Firefox from here: https://www.mozilla.org/en-US/firefox/all/

Save it to disk, then start the install by double-clicking the exe.