This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

PDF.js displays blank page

  • 2 àwọn èsì
  • 12 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ rwright

more options

Firefox ESR 38.2.0 with PDF.js ver 1.0.277.1-signed OS Windows XP SP3 When opening a .pdf web page the page is blank. Pressing referesh or F5 has no effect. This was working OK before i updated from FF ESR 31.2 to FF 38.2.0. I've updated PDF.js to the latest (above). When i revert back to ESR 31.2 the viewer works OK. Is there another PDF viewer I should/could use or do I need to stay on 31.2 ESR? I'm guessing this is down to the OS being Win XP ?

Firefox ESR 38.2.0 with PDF.js ver 1.0.277.1-signed OS Windows XP SP3 When opening a .pdf web page the page is blank. Pressing referesh or F5 has no effect. This was working OK before i updated from FF ESR 31.2 to FF 38.2.0. I've updated PDF.js to the latest (above). When i revert back to ESR 31.2 the viewer works OK. Is there another PDF viewer I should/could use or do I need to stay on 31.2 ESR? I'm guessing this is down to the OS being Win XP ?

Ọ̀nà àbáyọ tí a yàn

You can try the latest development version to see if it works better than the version shipped with the current Firefox release.

Latest development version of the PDF Viewer (pdfjs) extension:

Since you are on the ESR channel you won't be affected by extension signing.

Ka ìdáhùn ni ìṣètò kíkà 👍 6

All Replies (2)

more options

Ọ̀nà àbáyọ Tí a Yàn

You can try the latest development version to see if it works better than the version shipped with the current Firefox release.

Latest development version of the PDF Viewer (pdfjs) extension:

Since you are on the ESR channel you won't be affected by extension signing.

more options

Thank you cor-el, that's fixed the problem !

Due to this awsome response time I'm off to donate some of my ebitda to Mozilla.