Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

mysearch take over all my browser.

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 12 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

more options

i dont know where in my pc is this crap placed.. i uninstalled almost half of my software to remove it.. and i did everything i can do.. please help me to remove it. it pop out a lot of windows and redirecting me from one to another site while in the middle of my work.. please help me as soon as you can.

i dont know where in my pc is this crap placed.. i uninstalled almost half of my software to remove it.. and i did everything i can do.. please help me to remove it. it pop out a lot of windows and redirecting me from one to another site while in the middle of my work.. please help me as soon as you can.

All Replies (2)

more options

Hi

I have had a look into this and it sounds like you may have picked up some malicious software.

I would recommend you follow this guidance in this link that will walk you through how to remove malicious software and how to keep safe in the future.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

more options

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.