This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

How can i retrieve all lost bookmarks, passwords and themes?

  • 3 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ the-edmeister

more options

After trying sync i have lost ALL bookmarks even from bookmark toolbar, ALL passwords and ALL themes that i had saved. Since I have been using Firefox for years we are talking about years of saved passwords and bookmarks. I have tried several of suggested fixes found on the site to no avail. I have even tried disabling sync and then going back to trying it and nothing is found. Any help in retrieving the information that i so rely on for all my daily work would be appreciated.

After trying sync i have lost ALL bookmarks even from bookmark toolbar, ALL passwords and ALL themes that i had saved. Since I have been using Firefox for years we are talking about years of saved passwords and bookmarks. I have tried several of suggested fixes found on the site to no avail. I have even tried disabling sync and then going back to trying it and nothing is found. Any help in retrieving the information that i so rely on for all my daily work would be appreciated.

All Replies (3)

more options

Try to restore the bookmarks from a JSON backup in the bookmarkbackups folder.

  • Bookmarks > Show All Bookmarks > Import & Backup

Note that the name of a backup includes a total bookmarks count.

  • bookmarks-YYYY-MM-DD_<item-count>_<hash>.json
more options

Will that work for lost saved passwords and themes as well?

more options

Sorry no, passwords and themes are not backed up automatically by Firefox, just bookmarks.