This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

why my firefox can't open a website and download video?

  • 3 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

oohannisa
oohannisa
more options

i can't browsing in firefox or i can't open the website and download from firefox. how to solve this?

i can't browsing in firefox or i can't open the website and download from firefox. how to solve this?

All Replies (3)

guigs
guigs
more options

Try these troubleshooting steps:

FredMcD
FredMcD
more options

Security Issue: Update your Flash Player Version 18.0.0.232
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Your System Details shows;

Installed Plug-ins

VLC media player Web Plugin 2.0.2 VLC media player Web Plugin 2.0.6
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can find the installation path of all plugins on the about:plugins page.

See also "Manually uninstalling a plugin":