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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

TB Freezes and I can't seem to fix it. Am I able to back up mail files, uninstall TB, install a new, clean version and then add my mail files?

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 7 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Wayne Mery

grodgj
grodgj
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When I open TB it freezes up and then after a few minutes, shuts down.

When I open TB it freezes up and then after a few minutes, shuts down.

Ọ̀nà àbáyọ tí a yàn

Did you get it sorted out?

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (3)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Can you find a crash ID per https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports ?

grodgj
grodgj Ìbéèrè olóhun
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I've messed around with my TB profile and really screwed things up. So I uninstalled TB and want to start over. When I download and reinstall and then try to start it, it won't start. Instead it leaves a message that my profile is missing in this new install. How do I create a new profile for this new TB?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Ọ̀nà àbáyọ Tí a Yàn

Did you get it sorted out?